For Ehsaas: Cutlery
1. Orders once purchased cannot be cancelled.
2. Orders are only exchangeable if returned within 7 days of delivery. However, for an eligible return, the product must be unused and in the same condition that you received it. It must also be in the original packaging with all accessories.
3. Any signs of physical or incidental damages to the product or product packaging will be chargeable / deducted before the refund can be processed.
4. Once the product is received, it will be inspected within 24-48 hours before a refund can be processed.
For Ehsaas: Room Fragrances
Orders once purchased cannot be cancelled / returned / exchanged.
Address for Returns:
Send us an email at firstname.lastname@example.org with the tracking details and send your item to: Nitin Kohli Home, Ambawatta One, near Qutub Minar, Mehrauli, New Delhi 110030
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.